Antecedents Of Organizational Citizenship Behavior (OCB) Among Public Organization Employees In Tulungagung, Indonesia
Keywords:
Person Job Fit, Job Crafting, Organizational Citizenship Behavior, Work Engagement.
Abstract
The focus of this research is to analyze the antecedents of organizational citizenship behavior, including person-job fit and job crafting, which are assessed through the role of work engagement as a mediator. The population in this study consisted of 9985 employees, with a sample of 384 respondents. Data collection was conducted using a survey distributed through questionnaires in 19 public organizations in Tulungagung. The data analysis technique employed path analysis with SmartPLS 3.0 to test the research hypotheses. The research results indicate that person-job fit has a positive and significant influence on organizational citizenship behavior in the employees of the Tulungagung Regional Public Organization. Job crafting also has a positive and significant influence on organizational citizenship behavior. Work engagement has a positive and significant impact on organizational citizenship behavior. Person-job fit has a positive and significant influence on work engagement. Job crafting has a positive and significant influence on employee work engagement. Person-job fit does not have a significant effect on organizational citizenship behavior mediated by employee work engagement. Job crafting has a positive and significant influence on organizational citizenship behavior through work engagement in the employees of the Tulungagung Regional Public Organization.
Keywords:
References
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Bretz, R. D., & Judge, T. A. (1994). Person-organization fit and the theory of work adjustment: Implications for satisfaction, tenure, and career success. In Journal of Vocational Behavior (Vol. 44, Nomor 1, hal. 32–54). https://doi.org/10.1006/jvbe.1994.1003
Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches, 4rd ed. In Research design: Qualitative, quantitative, and mixed methods approaches, 3rd ed. Sage Publications, Inc.
Demerouti, E. (2014). Design your own job through job crafting. European Psychologist, 19, 237–247. https://doi.org/10.1027/1016-9040/a000188
Deniz, N., Noyan, A., & Ertosun, Ö. G. (2015). Linking Person-job Fit to Job Stress: The Mediating Effect of Perceived Person-organization Fit. Procedia - Social and Behavioral Sciences, 207, 369–376. https://doi.org/10.1016/j.sbspro.2015.10.107
Farzaneh, J., Farashah, A. D., & Kazemi, M. (2014). The impact of person-job fit and person-organization fit on OCB: The mediating and moderating effects of organizational commitment and psychological empowerment. Personnel Review, 43(5), 672–691. https://doi.org/10.1108/PR-07-2013-0118
Rezeki, F., Librianty, N., & Farhas, R. J. (2023). The Influence of Supervision and Organizational Culture on Employee Work Productivity through Organizational Commitment to Kimshafi Alung Cipta Ltd. Jurnal Manajemen Industri dan Logistik, 7(1), 138-151.
Rezeki, F. (2023). The Influence 0f Transformational Leadership Style, Organizational Culture and Organizational Communication On Employee Job Satisfaction. Asian Journal of Management, Entrepreneurship and Social Science, 3(01), 698-714.
Gordon, H. J., Demerouti, E., Le Blanc, P. M., Bakker, A. B., Bipp, T., & Verhagen, M. A. M. T. (2018). Individual job redesign: Job crafting interventions in healthcare. Journal of Vocational Behavior, 104, 98–114. https://doi.org/10.1016/j.jvb.2017.07.002
Hair, J. F. J., Sarstedt, M., Hopkins, L., & G. Kuppelwieser, V. (2014). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Hoffman, B. J., Blair, C. A., Meriac, J. P., & Woehr, D. J. (2007). Expanding the criterion domain? A quantitative review of the OCB literature. Journal of Applied psychology, 92(2), 555. https://doi.org/https://psycnet.apa.org/doi/10.1037/0021-9010.92.2.555
Juliandi, A. (2018). Structural equation model based partial least square (SEM_PLS). Batam: Universitas Batam. https://doi.org/10.5281/zenodo.2532119
Kasemsap, K. (2017). The fundamentals of organizational citizenship behavior. In Handbook of Research on Human Factors in Contemporary Workforce Development. https://doi.org/10.4018/978-1-5225-2568-4.ch001
Knight, C., Tims, M., Gawke, J., & Parker, S. K. (2021). When do job crafting interventions work? The moderating roles of workload, intervention intensity, and participation. Journal of Vocational Behavior, 124(December 2020), 103522. https://doi.org/10.1016/j.jvb.2020.103522
Lepine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: a critical review and meta-analysis. The Journal of applied psychology, 87(1), 52–65. https://doi.org/10.1037/0021-9010.87.1.52
Mäkikangas, A., & Schaufeli, W. (2021). A person-centered investigation of two dominant job crafting theoretical frameworks and their work-related implications. Journal of Vocational Behavior, 131(March), 1–13. https://doi.org/10.1016/j.jvb.2021.103658
Motowidlo, S. J., Borman, W. C., & Schmit, M. J. (2014). A theory of individual differences in task and contextual performance. In Oraganizational Citizenship Behavior and Contextual Performance (hal. 71–83). Psychology Press.
Petrou, P., Demerouti, E., Peeters, M. C. W., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: Contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33(8), 1120–1141. https://doi.org/10.1002/job.1783
Robbins, S. P. (2015). Perilaku Organisasi (Terjemahan). Salemba Empat.
Robbins, S. P., & Coulter, M. (2010). Management. Terjemahan, Sabran & Devri, Jakarta : Erlangga
Snell, S., & Bohlander, G. W. (2012). Managing Human Resources. Cengage Learning.
Supriyanto, A. S., Sujianto, A. E., & Ekowati, V. M. (2020). Factors Affecting Innovative Work Behavior: Mediating Role of Knowledge Sharing and Job Crafting. Journal of Asian Finance, Economics and Business, 7(11). https://doi.org/10.13106/jafeb.2020.vol7.no11.999
Tims, M., Derks, D., & Bakker, A. B. (2016). Job crafting and its relationships with person-job fit and meaningfulness: A three-wave study. Journal of Vocational Behavior, 92, 44–53. https://doi.org/10.1016/j.jvb.2015.11.007
Wrzesniewski, A., LoBuglio, N., Dutton, J. E., & Berg, J. M. (2013). Job crafting and cultivating positive meaning and identity in work. In Advances in positive organizational psychology. (hal. 281–302). Emerald Group Publishing. https://doi.org/10.1108/S2046-410X(2013)0000001015
Yudiani, E. (2017). Work Engagement Karyawan Pt. Bukit Asam, Persero Ditinjau Dari Spiritualitas. Psikis : Jurnal Psikologi Islami, 3(1), 21–32. https://doi.org/10.19109/psikis.v3i1.1390
Zeijen, M. E. L., Peeters, M. C. W., & Hakanen, J. J. (2018). Workaholism versus work engagement and job crafting: What is the role of self-management strategies? Human Resource Management Journal, 28(2), 357–373. https://doi.org/10.1111/1748-8583.12187
Zhao, H., Liu, X., Zhang, X., Wei, Y., & Liu, C. (2022). The effects of person-organization fit on lending behaviors: Empirical evidence from Kiva. Journal of Management Science and Engineering, 7(1), 133–145. https://doi.org/10.1016/j.jmse.2021.09.004
Published
2023-05-31
How to Cite
Jatmiko, U., & Hilda Agustin, B. (2023). Antecedents Of Organizational Citizenship Behavior (OCB) Among Public Organization Employees In Tulungagung, Indonesia. Asian Journal of Management, Entrepreneurship and Social Science, 3(03), 193-215. Retrieved from https://mail.ajmesc.com/index.php/ajmesc/article/view/422
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