Implementation Of Innovation Disdukcapil In The Pontianak Civil Registration Services Pandemic During Covid-19
Keywords:
Government, Public Services Innovation, Covid 19
Abstract
This study discusses the City's innovation in providing public services during the Covid 19 Outbreak. This study uses a qualitative method with literature and an empirical approach. Data is obtained by analyzing laws, written regulations, and social phenomena in society. Apart from doing fact testing in the field as a des sein to the lockdown policy as an applicable guideline or das sollen. The data analysis method used in this paper is a qualitative data analysis method. The analyzed data will then be presented in systematic writing. The results in this study Pontianak City in implementing the innovation of population administration services at the Population and Civil Registration Office of Pontianak City, there is an innovation, namely the innovation of taking online queue numbers and online services by trying to reduce or even try to eliminate manual or conventional services.
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Thohari, A. N. A & Vernandez, A. B. (2020). Aplikasi Monitoring Kasus Coronavirus Berbasis Android. JTET J. Tek. Elektro Terap. 12–17.
Elyta, & Darmawan, D. (2021). Education Politics: Learning Model Through Google Apps in Office Administration Management of Diploma Students. Cypriot Journal of Educational Science, 16(5), 2152–2160. https://www.un-pub.eu/ojs/index.php/cjes/article/view/6235
Elyta, & Martoyo. (2021). Public Policy and Indonesian Diplomacy for the Acceleration of International Goods Terminal Development. IEOM Society International, 2573–2582.
Elyta, Martoyo, & Herlan. (2021). Formulation Model of Power Based Technopreneurship in the Digital Technology Era. International Journal on Advanced Science, Engineering and Information Technology, 11(6). http://www.insightsociety.org/ojaseit/index.php/ijaseit/article/view/10968
Elyta & Sahide, A. (2021). Model of Creative Industry Management in Border Areas to Improve Bilateral Cooperation in Indonesia and Malaysia. Cogent Social Sciences, 7(1). https://doi.org/10.1080/23311886.2021.1974670
Hansel, T.C., Saltzman, L.Y., & Bordnick, P.S. (2020). Behavioral Health and Response for COVID-19. Disaster Med. Public Health Prep. 14(5), 670-676. doi:10.1017/dmp.2020.180
Holle, E. S. (2011). Pelayanan Publik Melalui Electronic Government: Upaya Meminimalisir Praktek Maladministrasi Dalam Meningkatan Public Service. Jurnal Sasi, Vol.17 No.3, 21-30.
Itworks. (2020). Terintegrasi Smart City Portal Jepin Kian Jadi Andalan Layanan Masyarakat Kota Pontianak (https://www.itworks.id/34914/terintegrasi- smart- city -portal- jepin –kian -jadi-andalan-layanan-masyarakat-kota-pontianak.html).
Juliantara, D. (2005). Peningkatan Kualitas Pemerintah Daerah dalam Pelayanan Publik. Yogyakarta: Pembaruan.
Kartikasari, W & Elyta. (2021). West Kalimantan Border: How Tough Is it To Deal with the Covid-19 Pandemic? SOCIOLOGÍA Y TECNOCIENCIA, 11(2), 134–159. https://revistas.uva.es/index.php/sociotecno/article/view/5422
Kasali, R. (2012). Membidik Pasar Indonesia: Segmentasi, Targeting dan Positioning. Jakarta: PT. Gramedia Pustaka Umum.
Kim, J. & Kwan, M. P. (2021). An Examination of People’s Privacy Concerns, Perceptions of Social Benefits, and Acceptance of COVID-19 Mitigation Measures That Harness Location Information: A Comparative Study of the U.S. and South Korea. ISPRS Int. J. Geo-Inf. 10, 25.
Kuc-Czarnecka, M. (2020). COVID-19 and digital deprivation in Poland. Recon. Copernic. 415–431. http://economic-research.pl/Journals/index.php/oc/article/view/1813kalbarpro
Martoyo & Elyta. (2021). Model of Human Security-Based Policy of Business Increase Income Prosperous Family Indonesia. Review of International Geographical Education Online, 11(6), 855–865. https://doi.org/10.48047/rigeo.11.06.103
Nawawi, H. (1993). Metode Penelitian Sosial. Yogyakarta. Yogyakarta: Gajah Mada University Press.
Nurislaminingsih, R. (2020) Layanan Pengetahuan tentang COVID-19 di Lembaga Informasi. TIK ILMEU J. Ilmu Perpust. Dan Inf. 4, 19–38.
Ombudsman, C. (2015). Commonwealth Ombudsman Annual Report 2015–2016. Canberra Australia: Commonwealth Ombudsman.
Pontianak Kota. (2021). Dukung Indonesia Makin Cakap Digital, Pemkot Perluas Kampung Digital. (https://www.pontianakkota.go.id/pontianak-hari-ini/berita/Dukung-Indonesia-Makin-Cakap-Digital,-Pemkot-Perluas-Kampung-Digital).
PN Pontianak. (2020). Penerapan e-Court. (https://pn-pontianak.go.id/).
Razumovskaia, E., Yuzvovich, L., Kniazeva, E., Klimenko, M., Shelyakin, V. (2020). The Effectiveness of Russian Government Policy to Support SMEs in the COVID-19 Pandemic. J. Open Innov. Technol. Mark. Complex. 6, 160.
Sawitri, D. (2020). Penggunaan Google Meet Untuk Work from Home Di Era Pandemi Coronavirus Disease 2019 (Covid-19). Prioritas J. Pengabdi. Kpd. Masy. 2, 13–21.
Silva, M.A. (2020). COVID-19 Apps, 112th ed.; European Emergency Number Association (EENA): Brussels, Belgium.
Sugiyono. (2014). Metode Penelitian Pendekatan Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.
Thohari, A. N. A & Vernandez, A. B. (2020). Aplikasi Monitoring Kasus Coronavirus Berbasis Android. JTET J. Tek. Elektro Terap. 12–17.
Published
2023-07-27
How to Cite
Patriani, I. (2023). Implementation Of Innovation Disdukcapil In The Pontianak Civil Registration Services Pandemic During Covid-19. Asian Journal of Management, Entrepreneurship and Social Science, 3(03), 862-878. Retrieved from https://mail.ajmesc.com/index.php/ajmesc/article/view/478
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